Shipping

Thank you for visiting and shopping at soupkeys.com.

All prices are in Australian dollars, inclusive of 10% GST.

We use Australia Post to ship the orders and ship to most countries from Australia.

Shipment Processing Time

In-stock items / Raffles / First Come First Serve Items are processed within 2-3 business days. Orders are not shipped or delivered on weekends and public holidays.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

In view of the evolving COVID-19 situation, delivery delays are expected for all shipments, local and international. Please use the tracking number to check on the status of your shipment.

Shipping Confirmation and Order Tracking

You should receive a shipment confirmation email with a tracking number once your order has been shipped.

Customs, Duties and Taxes

Soupkeys.com is not responsible for any customs, tariffs, taxes and / or processing fees applied to your order. All fees imposed during or after shipping by your local customs authorities and / or choice of shipping courier are the responsibility of the customer.